Alternative Freight Services

Not one transport company in Australia can satisfy a complex distribution environment

Major businesses are forced to use multiple transport companies to effectively service their client base.

Multiple carriers add multiple business complexities

• Different relationships, multiple contacts  with the various carriers
• Different Service issue resolution levels
• Multiple Accounts with multiple invoices from the various carrier companies

The AFS model effectively re-consolidates and de-complicates your freight

• One customer service point
• One enquiry resolution point
• One Account
  • All carriers’ invoices are consolidated onto one invoice
  • As per the agreed signed rate card, all rates are loaded into the AFS invoicing system insuring the correct rate is charged on every movement
  • This eliminates the need to check invoicing wasting valuable time
  • AFS claim credits against the carriers for incorrect charges submitted before the invoice reaches the client
  • We validate every single consignment charge
  • We provide holistic services for every consignment note
  • Customer Assistance from Pre Alert to POD
  • Negotiate with Carriers on Customers behalf
  • Customer’s Account is under consistent review, looking for ways to help reduce costs and provide better service
  • Provide Customers with Monthly Freight Reports showing their freight trends